Privacy Policy
Last updated: July 31, 2026
Who We Are
New England Recovery provides safe, structured, and supportive sober living homes for adults in the Providence, Rhode Island area. This website provides information about our homes, housing availability, admissions process, and ways to contact or apply for housing.
Our Commitment to Your Privacy
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide through our contact forms, housing application, phone calls, emails, or text messages. This may include:
● Your name, email address, and phone number
● Preferred move-in date and housing needs
● Information submitted as part of a housing application
● Recovery-related or eligibility information you choose to provide
● Referral source and communication preferences
We may also collect basic technical information, such as browser type, device information, pages visited, and website activity through cookies or analytics tools.
Because the housing application may collect sensitive recovery-related information, only information reasonably needed for the application process should be requested and retained. The FTC recommends collecting only information needed for a legitimate business purpose and keeping it only as long as necessary.
How We Use Your Data
Your information is used strictly to:
● Respond to your inquiries.
● Coordinate move-in requirements and fees.
● Maintain a safe and organized living environment.
We do not sell, trade, or rent your personal information to third parties. Data is only shared with trusted service providers (such as hosting or administrative tools) necessary to operate our business, all of whom are bound to keep your info confidential.
How We Share Information
We do not sell or rent personal information.
We may share personal information with trusted service providers that help us operate our website, forms, communications, customer relationship management system, and other business services. These providers may use the information only as necessary to perform services on our behalf and are subject to appropriate confidentiality and data-protection obligations.
We may also disclose information when required by law, when necessary to protect safety or legal rights, or when needed to investigate suspected fraud or misuse
Your Rights & Security
We use reasonable administrative and technical safeguards to help protect the personal information submitted through our website. However, no online transmission or storage system can be guaranteed to be completely secure.
SMS & Communication
By providing your mobile number, you consent to receive updates regarding your stay or application.
● Opt-Out: You can stop receiving messages at any time by replying STOP.
● Rates: Standard message and data rates may apply.
● Privacy: Your phone number is never shared with third parties for marketing purposes.
Consent
By using our site, you consent to this Privacy Policy. We may update this page occasionally to reflect changes in our services or regulatory requirements.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or information practices change. The most recent revision date will appear at the top of this page.
Contact Us
For questions about this Privacy Policy or how we handle personal information, please contact:
New England Recovery
Providence, Rhode Island
Email: [email protected]
Phone: (401) 733-5333
Safe, structured, and supportive sober living for adults building a healthier and more independent future.
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